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Quality Checking

12 April, 2010 by James Lawther Leave a Comment

Happens to late. Is very expensive. And we aren’t good at it. The brain sees what it wants to see, not what is there. If you don’t believe me watch the video. Photo by Randy Jacob on Unsplash

Filed Under: Blog, Process Improvement Tagged With: error proofing, process control, quality control, video, waste

The Perfect Storm

12 April, 2010 by James Lawther Leave a Comment

Imagine you run a hospital. One of your responsibilities is staffing, making sure there are enough nurses and doctors. Then the country is hit by a flu epidemic, you are inundated by sick people, demand soars through the roof.  It gets worse, your staff get sick as well, they take time off. Not only do […]

Filed Under: Blog, Operations Analysis Tagged With: bullwhip effect, capacity, constraints, poor service, risk assessment, supply and demand, video

Silver Bullets

12 April, 2010 by James Lawther Leave a Comment

Silver Bullet

We have a fascination with big bets, wholesale system change, outsourcing deals, new facilities.  We are rewarded for thinking strategically and pulling the big leavers; consequently we are always looking for silver bullets, the one change that will make everything more efficient. All operations are big machines that deal with materials, customers, employees and products.  […]

Filed Under: Blog, Operations Analysis Tagged With: back to the floor, complexity, continuous improvement, cost saving, devil is in the detail, gemba

This is Mine that is Yours

12 April, 2010 by James Lawther 1 Comment

We decide how we spend money in three areas: 1.  Purchasing:  which materials we buy. 2.  Specification:  what product or service we offer. 3.  Efficiency:  how well we convert raw materials into finished goods. These activities are controlled by the Purchasing, Brand Development and Operations departments.  They have the ability to make changes that will […]

Filed Under: Blog, Employee Engagement Tagged With: clarity, communication, constraints, cost saving, marketing, measurement, reinforcing behaviour, silo management, tampering

Cost Conscious Culture

12 April, 2010 by James Lawther Leave a Comment

Chrysler has been bailed out to the tune of over $7 billion by the US government over the past few years.  In efforts to repay the loan it has taken some drastic actions. According to the free press initiatives include taking all the clocks off the walls in their headquarters in Auburn Hills.  They estimate […]

Filed Under: Blog, Operations Analysis Tagged With: cost saving, tampering, video

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