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Problem Solving: 4 Simple Steps to Success

21 January, 2012 by James Lawther 5 Comments

Problem Solving

I was once told that success in life is as simple as getting your arms around a problem and knocking it off.  If you agree with the principle, (and there is not really a lot to disagree with), then by definition, problem solving leads to success.  Solving problems isn’t that difficult, it is just four […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: fessing up, problem solving, project management, root cause analysis, test and learn

Surge Planning: I Hate the Snow

17 January, 2012 by James Lawther 1 Comment

Surge Planning

It was cold this morning Freezing It is going to snow, maybe not today or tomorrow, but soon Snow is a mixed blessing, great for sledging but for some of us, it’s a work disaster Pipes freeze People fall Cars won’t start Boilers fail If you happen to be in the game of mending pipes […]

Filed Under: Blog, Operations Analysis Tagged With: capacity, capacity planning, risk assessment, supply and demand, surge capacity

That’s Not my Name

14 January, 2012 by James Lawther 7 Comments

Your Name's Not Down

My name is James Lawther.  I have been called James by my mother from the day I was born. The name on my birth certificate is Kenneth James Lawther.  This makes me a bit odd, I use my middle name as my first name (so to speak). Most databases are structured: First Name Middle Initial […]

Filed Under: Blog, Process Improvement Tagged With: data integrity, data is not information, information technology, video

Presentation Tips: Why are You Talking to Me?

10 January, 2012 by James Lawther 3 Comments

Presentations I'd rather not attend

Monday is not going to be a good day. On Monday morning I have to sit through a four hour presentation.  There are things in life I enjoy doing, I enjoy riding my bike, I enjoy taking my children to the beach, I enjoy reading thrillers.  But I do not enjoy sitting through four hour presentations. […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: communication, effective meetings, presentations, purpose

Fish Bone Diagrams – Helpful or Not?

7 January, 2012 by James Lawther 12 Comments

Fish Bone Diagram

I was late for work.  I am always late for work (ask my boss, he will confirm this) One of the guys I work with told me I need to work out why I am late all the time and fix it before I get the sack.  He suggested I do some Fish-bone analysis and a […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: six sigma, template

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  • Fish Bone Diagrams – Helpful or Not?

  • Are You Too Clever for Your Own Good?

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