Germany has had one of its worst ever outbreaks of food poisoning. The cause was an outbreak of E. coli O104. It was bad, 2,400 people became ill and 23 people died. Initially it was thought that the infection came from organic cucumbers grown in Andalusia. In response, Germany’s health ministry told consumers to avoid […]
In John Lewis we Trust
A couple of months ago my wife bought a bed from John Lewis. The beauty of buying a bed and having it delivered is that you can also pay to have the old one taken away (which is a pain of a job). Unfortunately my wife neglected to do this, leading to not a little […]
Decide, Please Decide, Decide Now
What do you do when faced with a decision? Do you do everything you can to get it right? Do you analyse the options, get opinions from trusted advisers, work through all the angles to make the correct choice. Do you take the time and effort to make sure? Do you do the right thing? […]
Angry Birds and Process Control
Alaska Airlines has made an interesting step in process control. (For all of you rolling your eyeballs at the thought of process control you should remember that aeroplanes that are out of control are generally a bad thing.) They have replaced the 11 kilos of paper flight manuals that pilots are required to carry when […]
Constraints and Excuses
It is really easy to blame other people when you can’t do something, when constraints get in the way. To rail against the inadequacies in life, to find somebody to blame. It makes us feel vindicated, it isn’t our fault, and because it isn’t our fault we can’t be held accountable. Poor performance becomes OK. […]
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