The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

You Have to Collect the Dots Before You Join Them

6 March, 2012 by James Lawther 3 Comments

Insight is all about collecting the dots

To innovate you need insight You need to know stuff, how things work, how people think, what makes the world tick As you collect ideas, concepts, thoughts, insights in your head then gradually connections will start to form, you will start to see new possibilities and create new things, you will innovate A precursor to […]

Filed Under: Blog, Process Improvement Tagged With: innovation, insight

Do You Test and Learn or Just Fail?

3 March, 2012 by James Lawther 2 Comments

Samuel Pierpont Langley dreamed of being the first man to fly an aeroplane. His approach was simple, build the most powerful engine he could.  Strap a couple of wings to it and watch it go. He was well funded.  He and a large staff focused all their attention on developing a big muscular engine, something […]

Filed Under: Blog, Process Improvement Tagged With: aviation, innovation, test and learn, video

How to Use Logic Trees and The Power of Leverage

28 February, 2012 by James Lawther Leave a Comment

Logic Tree

The long list Whatever you do for a living there are lots of ways you could improve things.  If you were to sit down with a pen and paper for five minutes and start to write a list I have no doubt that it would be a long list, a long, long list. Getting to […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: logic tree, problem solving, six sigma

Are you Addicted to Free Money?

25 February, 2012 by James Lawther 3 Comments

There is lots of “free money” out there.  Companies are making millions.  Let me give you some examples: A bank whose customers send them payments but don’t include their account details, the bank has no idea where to credit the cash.  They sit on it for a while, waiting for the customer to claim it, […]

Filed Under: Blog, Employee Engagement Tagged With: fessing up, marketing, public relations, video

Time Please

21 February, 2012 by James Lawther 7 Comments

Timely Meetings

You have to make a big presentation, to a very senior audience, it is one of those make or break points in your career.  Here is the question?  How much time do you need? These are very busy people, and, lets be honest, you probably want to be presenting to them far more than they want […]

Filed Under: Blog, Tools & Techniques, Wild Cards Tagged With: effective meetings, presentations

  • « Previous Page
  • 1
  • …
  • 99
  • 100
  • 101
  • 102
  • 103
  • …
  • 156
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Fish Bone Diagrams – Helpful or Not?

  • Glory Lasts Forever

  • How to Estimate, and Why you Really Should Know

  • What Is a Balanced Scorecard?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in