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Did You Know That…

20 November, 2016 by James Lawther 4 Comments

Knowledge is interesting

You can classify it into 4 categories.  It all depends on what you know and what you think you know.

A diagram might make that a little clearer:

Know you know

There is stuff you know you know

I know I know the way to my front door.  This is a safe place to be.

There is stuff you don’t know you know

I know the lyrics to a plethora of 1980’s pop songs, but couldn’t tell you which.  I only know when I hear one played on the radio.  This is a safe but unnerving sort of place to be.

There is the stuff you don’t know you don’t know

You feel confident, but that confidence is misplaced.  This is a dangerous place to be.  If you have ever caught yourself driving on the left hand side of the road on the continent you have had this realisation.  One minute everything is in control then…

Finally there is stuff you know you don’t know

I know I don’t know any Spanish.  This is also a safe place to be.  I will have the sense to take a phrase book with me next time I go to Madrid.

don't know you don't know

 

Now a few observations:

A strange observation:

When you know you know something, you start to realise how little you actually know.  Then you want to learn more.  You no longer know you know, you know you don’t know.

A surprising observation:

The absolute safest place to be is knowing you don’t know.  Known ignorance is a position of absolute strength.  You cannot be surprised.

A worrying observation:

To look good in front of the boss we often claim to know something that we don’t.  Then we start to believe our own press.  We deliberately put ourselves in a position of not knowing what we don’t know.  The most dangerous place of all.

If you only take one thing from this post

Admit to yourself how little you actually know.

Then you will learn something.

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Dunce

Read another opinion

Image by Steve Chihos

Filed Under: Blog, Operations Analysis Tagged With: human nature, ignorance, no substitute for experience, self belief

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. Gary McBain says

    25 November, 2016 at 11:50 am

    It appears the top diagram is wrong… the lower two boxes are the wrong way round :)

    Reply
    • James Lawther says

      27 November, 2016 at 4:28 pm

      Gary, thanks for your comment. You are the third person to tell me. But I think it is right and I haven’t explained it properly.

      The worst place to be is when you believe you know something, but the reality is you don’t know it.

      I.e. you don’t know you don’t know (because you think you do).

      So I think I have coloured them in correctly, but in truth one of the other people to tell me I had it wrong has a degree in Mathematics from Cambridge, so I am very guilty of not explaining it properly.

      How is that? Have I convinced you?

      Of course I could be wrong, which would — if nothing else — prove my point :)

      Thanks for reading and commenting, I appreciate it.

      Reply
  2. Annette Franz says

    2 December, 2016 at 10:43 pm

    Very insightful… and you truly made me realize how little I actually know. Perhaps ignorance truly is bliss. :-)

    Reply
  3. Adrian Swinscoe says

    3 December, 2016 at 2:53 pm

    James, the search for the beginners mind is a long and continuous one. Adrian

    Reply

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