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Stranger Danger

16 March, 2014 by James Lawther 6 Comments

I play it safe

On Thursday I spent all day in my boss’s team meeting.  I am a lucky man, I work with people I like…

  • We see the world the same way
  • We laugh at the same jokes
  • We bitch about the same people (admit it, you do too)
  • We moan about the same problems

It was a good day…  wasn’t?

Have you noticed that we sit with our friends, stay in our teams and only ever mix with people in the same industry.  Everybody else is a stranger.  Strangers are not to be trusted.  We tell our children all about stranger danger.

Strangers are to be avoided at all costs

After all, what do they know, how could they possibly help us?

Does your organisation have a moratorium on clever people?

Is your business the only one that has problems with customer complaints, or capacity management or staff turnover?

What could you learn from an operations manager at Schipol Airport, or an analysis at HSBC, or the man who schedules the trains for Network Rail or the process guy at the Department for Education?

I bet their problems are not that different from yours, but they will have some very different solutions to them, solutions that might make you sit back and think.

You (and I) need to get out more

And make some connections:

  • Search linked in
  • Google is our friend
  • Visit the other big employers in our towns
  • Have coffee with somebody new
  • Find the world expert in our problem and drop them a line

Talking to strangers is hard

But it might make us think, we could even learn something.

Though it is probably best to avoid the bitching, at least until we get to know them.

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Stranger Danger

Read another opinion

Image by Adrian Serghie

Filed Under: Blog, Process Improvement Tagged With: beliefs, human nature, innovation, learning

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. Annette Franz says

    17 March, 2014 at 4:17 am

    James,

    Guilty as charged.

    I do like the idea of not only networking with folks in different industries but also hiring people from different industries. We can certainly learn something from the way others do things.

    Annette :-)

    Reply
    • James Lawther says

      22 March, 2014 at 7:24 am

      Yep, we can so much, yet how often do we see “must have relevant industry experience” on job adds?

      Thanks for your comment

      James

      Reply
  2. maz iqbal says

    20 March, 2014 at 11:50 pm

    Hello James,

    Some say our that inheritance leaves us naturally weary-suspicious-cautious of strangers. The exception is young children – they will talk to just about anybody before they are brainwashed out of this. Why? As you say strangers are not to be trusted.

    Talking about getting out more and making connections, I suggest reading Aldous Huxley’s ‘Down and Out in Paris and London’. Huxley, who came from a privileged background lived on the streets with beggars for a couple of years to really get their world.

    Talking about seeing the world differently, I continue to be amazed and delighted that you and I are in conversation. It occurs to me that I have benefited by being in communication with you: I can see a role and value in process provided the middle path is taken.

    All the best
    Maz

    Reply
    • James Lawther says

      22 March, 2014 at 7:24 am

      Thanks Maz

      Reply
  3. Adrian Swinscoe says

    23 March, 2014 at 1:11 pm

    James,
    I remember a friend of mine once talking about a similar issue and referred to it as the use of ‘lateral experts’. He works with brands and introduces ‘lateral experts’ into the process to help shake up thinking and add new perspectives.

    Adrian

    Reply
    • James Lawther says

      31 March, 2014 at 4:51 pm

      That is great Adrian, it gives the whole thing credibility. i shall try it

      Reply

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