The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Bonsai Management

13 October, 2013 by James Lawther 12 Comments

I have started growing bonsai trees.  It is immensely satisfying and the results are beautiful.  It is not too difficult, this is how you do it…

  • Pick a plant species that responds well
  • Carefully trim back its roots and branches
  • Choose a small container to constrain growth
  • Plant in well-drained soil
  • Feed and water regularly
  • Prune back any unnecessary growth
  • Train with wires and weights to create the required shape

In a few years you can create a beautiful stunted tree.

Bonsai works on more than trees

You can achieve a very similar effect with your staff…

  • Select employees who will fit in and not rock the boat
  • Carefully discard any ideas they bring from previous employers
  • Create a rigid environment of rules and policies to constrain growth
  • Drain away all external influences
  • Regularly feed with corporate communications, slogans and values
  • Performance manage to trim away the dead wood
  • Impose targets and audits to create the required shape

After a few months you can create beautiful stunted employees.

The downside to bonsai management…

Once stunted, it is very difficult to get your employees to ever flourish again.  But then, why would you want them to do that?

Thanks to Annette Franz for the idea for this post.

If you enjoyed this post click here to have more delivered straight to your inbox

Bonsai Tree

Image by Kenneth F Andrade

Filed Under: Blog, Employee Engagement Tagged With: conformity, empowerment, management style, organisation, performance management

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. maz iqbal says

    13 October, 2013 at 6:08 pm

    Hello James,
    Genius! Thank you, you made my day.

    Maz

    Reply
    • James Lawther says

      13 October, 2013 at 7:03 pm

      Good

      Reply
  2. Annette Franz says

    14 October, 2013 at 5:11 am

    James,

    This is similar to what happens to miniature turtles, as I wrote about in a recent post: http://cxjourney.blogspot.com/2013/10/turtles-and-frontline-leadership.html. Stunting growth is not a great experience for employees… probably not for turtles or trees, either. :-)

    Annette :-)

    Reply
    • James Lawther says

      14 October, 2013 at 8:43 pm

      You were my inspiration Annette, thanks for the idea

      Reply
  3. Kathryn Saunt says

    14 October, 2013 at 8:11 am

    Hi,

    Do you not think it could be a little dangerous to only hire moldable staff who are happy to accept ideas without question and fit with the norms?

    This would obviously be an ideal workforce for a factory but in most other environments it could create a stagnant business.

    Kathryn

    Reply
    • James Lawther says

      14 October, 2013 at 10:37 am

      Absolutely Kathryn, it is the last thing you need.

      I’m afraid I am guilty of sarcasm.

      James

      Reply
      • Kathryn Saunt says

        14 October, 2013 at 10:40 am

        Ha!

        Oh dear….I think I should put these to one side and not read them Monday morning!!!

        Reply
        • James Lawther says

          14 October, 2013 at 10:48 am

          I know exactly how you feel

          Reply
  4. Kyle Thill says

    14 October, 2013 at 12:18 pm

    That was the best, loved it!

    Reply
    • James Lawther says

      14 October, 2013 at 8:42 pm

      Thanks Kyle, and thanks for reading.

      Reply
  5. Adrian Swinscoe says

    26 October, 2013 at 9:50 am

    Hi James,
    My Dad has grown bonsai for twenty years and the thing that I learned from him is that bonsai trees always have the potential to grow to their true size if we take the constraints off them and plant them in well watered open ground.

    Adrian

    Reply
    • James Lawther says

      27 October, 2013 at 9:45 am

      Does the same happen with employees? Maybe.

      Thanks for your comment

      James

      Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Fish Bone Diagrams – Helpful or Not?

  • Should You Punish Mistakes?

  • Sex and Soap Powder, Trial and Error

  • Blame or Solutions?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in