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15 Things You Should Never Say in a Meeting

16 June, 2012 by Bernie Smith 4 Comments

I sat in a management meeting the other day. In 3 minutes flat one person came out with all of these phrases…

  1. Massive logistical challenges
  2. Validated value chain split
  3. Delineated RACI
  4. Dynamic discussion
  5. Controllership  (Search me)
  6. Parallel conversation
  7. Standardised view
  8. Strategic road-map
  9. Take it forward
  10. There wasn’t room for that discussion
  11. Validated hands on time  (He liked validation)
  12. Clearer set of answers more efficiently
  13. Joined up cost perspective
  14. Joint forces
  15. Initially started off

I do wonder if he knew what he was talking about, I didn’t

How can you expect to communicate information clearly if you aren’t clear about the issues yourself?

 Tongue Tied Management Speak

Read another opinion

Image by wonderferret

This is a guest post by Bernie Smith.  Bernie specialises in producing KPI dashboards that speak clearly so you don’t have to.

If you would like to guest post on this site, read the guidelines here.

Filed Under: Blog, Wild Cards Tagged With: clarity, communication

About the Author

Bernie Smith
Bernie Smith

Bernie has helped his clients deliver surprising levels of improvement across a wide range of industries over the past 15 years, from private banking to cheese making.

Convinced that good KPIs are the cornerstone of an effective improvement process, he set up Made to Measure KPIs. His mission is to help clients with a repeatable, practical and jargon-free method for generating insightful and clear KPIs and management reports.

He understands that most people don’t get excited by KPIs, but believes it’s a curable condition.

madetomeasurekpis.com/

Comments

  1. maz iqbal says

    23 June, 2012 at 1:39 pm

    I love it – this post has the same kind of truth that a Dilbert Cartoon is.

    Business is filled with insecure people speaking a lot of b********.

    Reply
  2. James Lawther says

    27 June, 2012 at 5:38 am

    I think you are right Maz, never thought of it, but it is driven by insecurity

    Reply
  3. Richard says

    10 August, 2012 at 3:07 pm

    I have a number of dislikes, the two most notable phrases being:

    – “It’s in hand.” Often used at project review meetings and utterly meaningless – I’ve yet to come across a KPI which specified activities to be “in hand”, yet you hear it all the time.

    – “I hear what you say.” This means the exact opposite, usually implying that irrespective of anyone else’s contribution, the decision is made and the mind is closed.

    These kinds of phrases waste so much time and for people whom English is not their first language, they represent total gibberish!

    Reply
    • James Lawther says

      10 August, 2012 at 5:47 pm

      I suppose they could tell you that they hear what you say and it is in hand

      Would that fill you with confidence?

      thanks for the comment Richard

      JL

      Reply

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