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The Seven Deadly KPI Sins

14 September, 2011 by Bernie Smith Leave a Comment

Ignorance ~ Not knowing why you are measuring something

Greed ~ Too many measures

Stupidity ~ Having measures and targets that drive destructive behaviours

Inexperience ~ Not understanding “noise” in data and running off to fix things that aren’t really broken.

Vanity ~ Dressing up and displaying data in an incomprehensible way

Wastefulness ~ Burying the message in unnecessary analysis

Sloth ~ Not doing anything with your analysis and reports

KPI Sins

Read another opinion

Image by Carlos Adampol

This is a guest post by Bernie Smith. Visit his web site for redemption, penance, confession and a free KPI report.  If you would like to guest post on this site, read the guidelines here.

Filed Under: Blog, Operations Analysis Tagged With: communication, key performance indicators, measurement

About the Author

Bernie Smith
Bernie Smith

Bernie has helped his clients deliver surprising levels of improvement across a wide range of industries over the past 15 years, from private banking to cheese making.

Convinced that good KPIs are the cornerstone of an effective improvement process, he set up Made to Measure KPIs. His mission is to help clients with a repeatable, practical and jargon-free method for generating insightful and clear KPIs and management reports.

He understands that most people don’t get excited by KPIs, but believes it’s a curable condition.

madetomeasurekpis.com/

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