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Do You Want Engaged Employees or Honest Ones?

30 June, 2011 by James Lawther 1 Comment

Employee engagement is everything.  If your employees engage with your strategy they will work hard, go the extra mile, look after your customers, come into work when they are sick and at weekends… and generally push your strategy forward at pace.

Employee engagement, you want it, right?  You want them to just get behind what you are trying to do?  Don’t you?

Employees aren’t generally stupid.

  • Employees won’t engage with a strategy that does their interests harm
  • Employees won’t engage with a strategy that does their customers harm
  • Employees won’t engage with a strategy that is disloyal, dishonest or disheartening

May be if they aren’t engaging with your strategy it is because it isn’t a terribly engaging strategy.

If your employees always engaged with strategies that weren’t compelling you might well be in a worse place, not a better one.

If you look at employee engagement as a source of feedback, instead of an obstacle, maybe you will learn something.

Maybe.

Engaging Strategy

Image by laffy4k

Filed Under: Blog, Employee Engagement Tagged With: communication, customer focus, fessing up, reinforcing behaviour, strategy, trust

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. Morris Jacobs says

    17 August, 2011 at 4:47 pm

    My guysoften look at me with that glazed over look, maybe I am getting it wrong

    Reply

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