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The Three Levers to Improve Performance

12 June, 2010 by James Lawther Leave a Comment

There are three ways you can improve your performance:

1.  You can improve the what, what product do you deliver?  Could you make it better?
2.  You can improve the who, who delivers it for you?  Are they engaged and motivated?
3.  You can improve the how, how do you do it?  Improve the process.  Is it efficient?

I am not sure about the why, when or where.  Arguably working from a beach in the Caribbean would be nice but I am not sure how it would improve my performance.

Photo by Max Rovensky on Unsplash

Filed Under: Blog, Employee Engagement, Operations Analysis, Process Improvement Tagged With: capability, clarity

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

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