The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Insulting

12 May, 2010 by James Lawther Leave a Comment

The world is divided into two types of people.

You are either a “Know It All”, been there, seen it, done it.  Understand everything and never change anything.  I am sure you know one.

Alternatively you are an “Ask Hole”, the sort of person who keeps everybody in lessons late because they keep asking stupid questions.  The sort of person who changes things just to see what happens.

I’ve been accused of being both.

Which are you?

Photo by π˜‹π˜–π˜•π˜–π˜π˜ˆπ˜• 𝙍 𝙀 𝙀 𝙑 𝙀 π™Ž on Unsplash

Filed Under: Blog, Employee Engagement Tagged With: assumptions, continuous improvement, decisions

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.Β  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.Β  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Fish Bone Diagrams – Helpful or Not?

  • Circles of Influence: Do You Want Your Team Flexing Their’s?

  • Should You Punish Mistakes?

  • Do Slogans Work for You?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 Β· Enterprise Pro on Genesis Framework Β· WordPress Β· Log in