The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Sloppy, Overconfident or Just Plain Dishonest?

11 April, 2019 by James Lawther Leave a Comment

buzzwords

Clarity Have you ever sat in a meeting listening to somebody very senior and thought; “I have no idea what you are talking about”?  Do you enjoy watching corporate warriors use powerpoint slides to explain strategic imperatives? Or do they leave you worrying that you are plain thick? You are not alone Laura Rittenhouse started […]

Filed Under: Blog, Employee Engagement Tagged With: authenticity, clarity, communication, credibility, management style, mixed messages, weltanschauung

What Are You Talking About?

21 December, 2017 by James Lawther 1 Comment

Snowman

Does your language define you? The Sami people in the far north of Scandinavia have lots of words for snow. Soavli — Wet slushy snow Vahca — New snow Guoldu — Very fine snow that blows up from the ground when there is slight breeze Skavvi — Snow with an icy crust Snow surrounds them, […]

Filed Under: Blog, Employee Engagement Tagged With: communication, human nature, management style, reinforcing behaviour, weltanschauung

What Do You Believe?

24 April, 2016 by James Lawther 4 Comments

Weltanschauung An interesting word.  It ranks alongside bier and keller in my grasp of the German language noun, German (plural Weltanschauungen /ˈvɛltˌanʃaʊ(ə)n/) A comprehensive conception or image of the universe and of humanity’s relation to it A perception of the world especially from a specific standpoint A particular philosophy or view of life; the world view of an individual […]

Filed Under: Blog, Wild Cards Tagged With: beliefs, group think, human nature, management style, weltanschauung

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Regression to The Mean

  • Glory Lasts Forever

  • Fish Bone Diagrams – Helpful or Not?

  • Should You Punish Mistakes?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in