The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Do You Understand the System?

24 April, 2015 by James Lawther 7 Comments

The pressure is on Your cost base is spiralling upwards, your boss is squealing, and his boss is squealing louder. Unless you get a firm grip of the situation you are going to get lots of “executive help”.  You need to do something and do it now. When caught like this it is easy — perhaps […]

Filed Under: Blog, Process Improvement Tagged With: complexity, root cause analysis, short term thinking, systems thinking, video

What is Sample Bias?

5 January, 2015 by James Lawther 12 Comments

visual analysis

There are some jobs you really wouldn’t want… Perhaps the most dangerous in history was to be a crew member of a World War II bomber (I don’t suppose it matters which side). You shouldn’t believe everything you read on the internet, but according to some of the more reliable sources, during World War II: Over […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: assumptions, aviation, data is not information, pareto principle, sample bias, six sigma, video, visual management, World War 2

The Productivity Equation

7 December, 2014 by James Lawther 4 Comments

We all want more productivity… The world abounds with productivity experts of one sort or another: Outsource this Streamline that Squeeze the other We obsess about reducing our cost base. Taking out heads and slashing expense. But we are missing a trick? How do you define productivity? Using a little advanced algebra (if I say so myself), […]

Filed Under: Blog, Process Improvement Tagged With: cost saving, office productivity, video

Good Leaders Make you Feel Safe

15 June, 2014 by James Lawther

Simon Sinek

I’ve got a new toy I can hit a button on my browser and publish things that I find on the web. So I thought I’d give it a try… Here is a TED talk by Simon Sinek.  He discuss good leadership and what he sees in modern organisations.  There was one quote that particularly hit home… If […]

Filed Under: Blog, Employee Engagement Tagged With: leadership, management style, TED talks, video

How to be More Innovative

22 May, 2014 by James Lawther 4 Comments

3 creative people… Charles Dickens Charles Darwin David Hockney What have they got in common?  What was the source of their creativity?  What sparked their innovative streak? 1. Charles Darwin Before he wrote the origin of species and created his theory of evolution, Charles Darwin travelled widely and looked at the world.  Most notably he visited […]

Filed Under: Blog, Operations Analysis Tagged With: back to the floor, innovation, management by wandering around, video

  • « Previous Page
  • 1
  • …
  • 4
  • 5
  • 6
  • 7
  • 8
  • …
  • 25
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Circles of Influence: Do You Want Your Team Flexing Their’s?

  • Should You Punish Mistakes?

  • Fish Bone Diagrams – Helpful or Not?

  • Solutioneering

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in