When we are faced with a problem, maybe a new competitor, a cost challenge, a product launch or simply a new job, we marshal our forces to deal with it. We reform our departments Shuffle our management teams Hire the right talent Politely ask those who aren’t performing to the standard we expect to leave. […]
The World’s Worst Christmas Present
Every year I visit the charity shop and off load all the misguided Christmas presents I’ve been given. I don’t wish to seem ungrateful, but the socks my Aunt sent me with individually knitted toes are at best uncomfortable and at worst a crime against style (possibly even humanity). They have to go. And as […]
92 People Die for Lack of Trust
In 1974 TWA flight 514 was flying into Washington Dulles airport. As it came into land the air traffic controller said “cleared for approach”. The flight crew thought it meant one thing (we will guide you in) but the control tower meant something ever so slightly different (guide yourself in). It was simple miscommunication. Flight […]
Should you go to Work in Your Slippers?
How would it be if you could come and go at work just as you pleased? If nobody checked your hours, if you didn’t have to attend meetings and if the only stick you were measured by was the results you achieved? If you believe the articles the American retailer Best Buy has created that […]
Why Giving Away Your Profits Makes Financial Sense
Here is an action packed game for you to play at home; it is called the ultimatum game, the rules are very simple: Two people are given £1,000 to split between them. One of the players proposes how the money should be split and makes an offer. The other player gets to accept or reject […]
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