Fear and anxiety We have all heard of a “culture of fear”, but does fear really exist in our organisations? Fear Fear is a physical response danger, a reaction to an immediate issue that threatens your safety and security. It is fear that overcomes you when you are walking home late at night, all by yourself […]
The Handoff
I am not a Luddite Technology is a good thing. As it evolves we find new solutions to problems: We invent new applications We write new algorithms We build new tools We develop new drugs Technology pushes us forward. Technology needs specialist knowledge All that new technology is difficult to get your mind around. People need […]
Poor Performance
We are responsible for our own behaviour This belief underpins our approach to management. We are all capable of deciding how we should behave. So if an individuals performance isn’t up to scratch then that is a problem of our their own making. To improve performance manage the people. Is it that simple? Professor Philip […]
The Simplest Way to Improve Performance – Possibly
An interesting story: Courtesy of Donella Meadows: Near Amsterdam, there is a suburb of single-family houses all built at the same time, all alike. Well, nearly alike. For unknown reasons it happened that some of the houses were built with the electric meter down in the basement. In other houses, the electric meter was installed in the front […]
The Problem with Cause and Effect
We think in straight lines Cause and effect. If I do this, then that will happen. If I make this change then I will get that outcome. Unfortunately the world isn’t like that. An initiative might work for a while, but then it will stop or backfire. Unintended consequences and side effects bedevil us. Performance will plateau or […]
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