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The World’s Most Toxic Culture?

5 July, 2018 by James Lawther 4 Comments

The Four Pests

Organisational culture If you have been reading this blog for a while you will have noticed that I am a caught in a repeating loop.  The human equivalent of a stuck record. I write about organisational improvement.  There are lots of fascinating advances in technology, management thinking and other whiz-bang solutions that I could pontificate […]

Filed Under: Blog, Employee Engagement Tagged With: blame, command and control, culture, human nature, incentives, management style, rhetoric, targets

The Alpha Male Paradox

20 March, 2018 by James Lawther 2 Comments

Alpha Male

It isn’t really me I’m not what you would call an alpha male, truth be told I’d struggle to qualify as a beta male.  I will never scare anybody into submission.  I’m your average middle management wimp. But I have an alpha male hero My hero is Frank Shamrock. If you have not heard of […]

Filed Under: Blog, Employee Engagement Tagged With: command and control, learning, listening, management style, rhetoric

The One Place You Should Excel

25 January, 2018 by James Lawther Leave a Comment

Excellence Managers talk a lot about excellence.  It monopolises their communication. They rattle on about: Being best of breed Transcending the top quartile Utilising best practice Becoming best-in-class, world-class and maybe even intergalactic-class I’m sure you have heard something similar along the way. But it is only talk There are a handful of problems with […]

Filed Under: Blog, Process Improvement Tagged With: best practice, rhetoric

Glory Lasts Forever

9 May, 2015 by James Lawther 7 Comments

I have a problem with motivational speeches I watched “The Replacements” last night.  I can’t urge you strongly enough to avoid it.  The plot went something like this (and I am not spoiling it, the director did that). Shane Falco (Keanu Reeves) flunks it as an Ohio State University quarterback. A national team “The Washington Sentinels” go […]

Filed Under: Blog, Employee Engagement Tagged With: communication, motivation, rhetoric, systems thinking, video

World Class Rhetoric

1 December, 2013 by James Lawther 6 Comments

rhetoric

The other day I was sent a report.   It went a little like this… (The names have been changed to protect the guilty)   World Class Performance It has been implied that our performance could be improved.  All available data suggests that this cannot be the case Market Context We have the highest satisfaction […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, beliefs, credibility, fessing up, group think, ignorance, integrity, rhetoric, self belief, statistics, W. Edwards Deming

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  • Regression to The Mean

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