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Corporate Infighting

12 December, 2017 by James Lawther 4 Comments

Corporate Conflict

The battle On any day in any corporation, you will see barbed e-mails, poisonous meetings, water fountain backstabbings and all-out turf wars. This is common or garden corporate infighting and nothing to write home about, though it may cause some gossip in the pub. Organisations are chock-full of infighting: Usually, the conflict simmers below the […]

Filed Under: Blog, Employee Engagement Tagged With: performance management, purpose, reinforcing behaviour, targets, teamwork

Poor Behaviour

5 September, 2017 by James Lawther Leave a Comment

Dysfunctional situations It is easy to blame other people’s behaviour for poor performance: He is uncooperative She is selfish He is incompetent She is a bully He is power crazed She is rude Poor behaviour causes all sorts of dysfunctional situations.  Doesn’t it? The experiment In 1971 Phillipe Zimbardo set up the Stanford prison experiment. […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, management style, reinforcing behaviour, systems thinking, video

A World Without Objectives

8 December, 2016 by James Lawther 2 Comments

Marionette

Objectives: could we manage without them? How would we cope?  The guys in H.R. would throw up their hands in horror. We couldn’t rate our staff. Pay for performance would flounder. Annual appraisals would become a farce. We wouldn’t know what we were doing. How could we manage our businesses? But how do we manage with objectives? They just get […]

Filed Under: Blog, Employee Engagement Tagged With: collaboration, command and control, human nature, objective setting, reinforcing behaviour, trust

Synergy

7 May, 2016 by James Lawther 5 Comments

Synergy

A great management word We love to talk about synergies, it is a super word, hard and scientific. It gives the impression that we know what we are doing. That we are in control. Synergy: the creation of a whole that is greater than the sum of the parts What drives synergy? If synergy is […]

Filed Under: Blog, Employee Engagement Tagged With: management style, performance management, reinforcing behaviour, systems thinking

Layering Your Problems In

13 March, 2016 by James Lawther 6 Comments

Creating Problems

How to cook a leg of lamb When my wife cooks a leg of lamb she asks me to cut off the last 7 inches – the shank. Cutting the last few inches off a leg of lamb is not easy.  It requires a hack saw and good deal of gusto.  By the time the […]

Filed Under: Blog, Process Improvement Tagged With: bad process, complexity, quality control, reinforcing behaviour, waste, work around

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