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The Power of Cooperation

20 January, 2024 by James Lawther Leave a Comment

koffie met slagroom

Koffie Met Slagroom Anyone? I went on holiday last month. No sun-soaked Caribbean beach for me. Instead, it was the joys of Northern Europe. It rained every single day and then the rain became stormy (you should experience the Rotterdam to Hull ferry in a force eight gale, it is a big boat but it […]

Filed Under: Blog, Employee Engagement Tagged With: collaboration, cooperation, performance management, road sign, standardisation, targets

Does Culture Eat Strategy for Breakfast?

8 June, 2022 by James Lawther 2 Comments

Does a Learning Culture Eat Strategy for Breakfast?

My Favourite Quote Peter Drucker once said that “Culture eats strategy for breakfast”. Those words chime so loudly for me that it is like sitting in the belfry next to Big Ben. Just because I agree with a statement doesn’t make it right. Beliefs are dangerous things, so I decided I had better check. Is […]

Filed Under: Blog, Employee Engagement Tagged With: culture, fear and anxiety, flow, learning, measurement, operational excellence, performance management, purpose

Success to the Successful

16 December, 2019 by James Lawther 6 Comments

When is your birthday? If you took everybody in the European Union and recorded the month of their birth, the split would look like this… The pattern is virtually flat. There are some interesting exceptions.  My wife’s birthday is the 28th February and her sister’s is the 5th March. I will leave the rest to […]

Filed Under: Blog, Employee Engagement Tagged With: performance management, pygmalion effect, systems thinking

Stating the Blindingly Obvious

7 August, 2019 by James Lawther Leave a Comment

High Performing Teams If there’s a subject that will get the good people in H.R. excited it is high performing teams.  They are the holy grail of human resource management.  Everybody wants a high performing team. Conventional wisdom tells you to get the “best-of-breed”. Find the most capable sales men, ops guys, marketeers and technical wizards and […]

Filed Under: Blog, Employee Engagement Tagged With: communication, culture, listening, office productivity, organisation, performance management, research, SMART goals, systems thinking, teamwork

Pointless Conversations

16 July, 2019 by James Lawther Leave a Comment

Defining the metric People get very excited about metrics; they spend hours debating exceptions and accuracy.  The definition becomes everything. Imagine the conversation: My Boss: You take too long to get to work in the morning; we must measure performance. What should the target be? Me: I’m not sure; there are several things we should […]

Filed Under: Blog, Operations Analysis Tagged With: cheating, Goodhart's law, key performance indicators, measurement, objective setting, performance management, systems thinking

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