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Does Money Motivate Employees?

6 May, 2013 by James Lawther 10 Comments

Does Money Motivate Employees?

Money, Motivation and Monkeys We have all heard that “money doesn’t motivate”.  I’m not sure I totally agree.  If you can’t afford your weekly food bill then I suspect that making money comes high on your list, but I guess we pass that point fairly quickly. What I do believe is true though is that money can de-motivate. […]

Filed Under: Blog, Employee Engagement Tagged With: cheating, Daniel Pink, human nature, motivation, video

Flow and Motivation

24 April, 2013 by James Lawther 5 Comments

Flow and Motivation learning the flute

Are Your Staff Anxious or Bored? My daughter is learning to play the flute. It is a beautiful example of flow and motivation at work. As musical instruments go, the flute is the best your child can learn. I am still emotionally scarred by my sister’s attempts to play the violin 30 years ago, and […]

Filed Under: Blog, Employee Engagement Tagged With: competence, flow, motivation, video

Payback Time

20 April, 2013 by James Lawther 6 Comments

revenge

Maz Iqbal told me a great story this week…. Imagine you were an employee of a large business.  You worked in a factory, or a shop, or a warehouse or maybe you were an agent in a call centre. A big call centre where they measured your every move: how long your calls were how long […]

Filed Under: Blog, Employee Engagement Tagged With: average handle time, call centre, compliance, employee performance measures, monitoring, motivation, targets

So You Want to be World-Class?

26 March, 2013 by James Lawther 5 Comments

World Class

Lots of organisations claim to excel They are: World class at “this” Have centres of excellence in “that” Apply best practice in “the other” I wouldn’t mind betting that yours claims it is the best in the world at something. Are they really all that good or is it simply corporate conceit? What does it take to become […]

Filed Under: Blog, Process Improvement Tagged With: focus, motivation, objective setting, purpose, world class

Do Slogans Work for You?

12 March, 2013 by James Lawther 10 Comments

Retro Slogan

Slogans are big business. You can buy all sorts of motivational and inspirational posters on-line. A quick trawl of the internet will net you: Cute slogans: Important slogans: Retro slogans: Innovative slogans: Slogans on stickers: Even slogans on door mats: You can buy more slogans than you can shake a stick at.  A simple easy […]

Filed Under: Blog, Employee Engagement Tagged With: capability, cheap and nasty, motivation, slogans

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