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Why Were You Late for Work?

18 June, 2017 by James Lawther Leave a Comment

Logic Tree

Logic Trees There is a simple way of diagnosing a problem, and then finding a solution.  It is called “the five whys?” No doubt you have heard of it, it is a way of refining a problem until you get to its cause. When faced with a problem ask why it happened. Then ask again. […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: communication, logic tree, problem solving

Can You Make the Right Decisions?

11 June, 2013 by James Lawther 4 Comments

Emergency Room

Decision-making is hard. So hard that we pay people handsomely to be professional decision makers: Doctors Underwriters Bank Managers Tax Inspectors All of them make their living by taking complex ill-defined situations and making decisions. Unfortunately they don’t always decide the same way If you put two professional decision makers in a room at the […]

Filed Under: Blog, Operations Analysis Tagged With: automation, decisions, error proofing, information technology, logic tree, medicine, pareto principle, problem solving

How to Use Logic Trees and The Power of Leverage

28 February, 2012 by James Lawther Leave a Comment

Logic Tree

The long list Whatever you do for a living there are lots of ways you could improve things.  If you were to sit down with a pen and paper for five minutes and start to write a list I have no doubt that it would be a long list, a long, long list. Getting to […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: logic tree, problem solving, six sigma

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