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Is Less Really More?

18 September, 2012 by James Lawther 2 Comments

My 9-year-old daughter is lovely… Most of the time… But if you really want to see her wind me up, come with us to order a pizza.  She will not make a decision.  How hard can it be? Hawaiian, or Mighty Meaty, or Volcano Supreme?  It isn’t as if she even likes the spicy ones. […]

Filed Under: Blog, Process Improvement Tagged With: complexity, customer requirements, less is more

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