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How do you Motivate an Elf?

22 December, 2012 by James Lawther 3 Comments

Unhappy Elf

Things are getting a bit tight. It is the 22nd of December and Father Christmas and his bunch of elves are not on top of the situation. They are not even close. They have the backlog to end all backlogs: Wishes have not been processed Presents have not been made Wrapping is at a stand […]

Filed Under: Blog, Employee Engagement Tagged With: Christmas, incentives, motivation

How to Become a World Class Cheat

12 December, 2012 by James Lawther 3 Comments

Cheat

I have had it with working in a call centre I am under-valued, over-worked and my boss is an idiot (I do hope he isn’t reading this).  I need to make some fast, easy money instead.  I am going to turn to a life of crime, to become a liar, cheat and first class swindler. […]

Filed Under: Blog, Employee Engagement Tagged With: cheating, employee performance measures, incentives, targets

What Can Your Mother Teach You About Incentives?

13 November, 2012 by James Lawther 6 Comments

Dirty Dishes

In 2003 the economist Anton Suvorov developed the “principal agent theory”.  He investigated the way agents (think employees or children) react to the interventions of principals (think bosses or parents).  He looked at the way rewards and bonuses act.  All very clever and insightful stuff. I was discussing it with my mother.  She smiled at […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: Daniel Pink, employee performance measures, incentives, key performance indicators, performance management, targets

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