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People Trump Technology

20 May, 2018 by James Lawther 1 Comment

Tibetan Monk

Poverty Nepal is one of the 30 poorest countries in the world.  In the fiscal year 2015-6, the average weekly income was 1,556 Nepalese Rupees. That’s about £10.50. Agriculture forms the base of the economy. Two-thirds of the population make their living from farming.  The industrial and commercial sectors are also based on agriculture; processing […]

Filed Under: Blog, Employee Engagement Tagged With: automation, collaboration, human nature, systems thinking

Why Change Fails

12 May, 2018 by Rebekah Villon Leave a Comment

Change

The need for change There is lots of pressure on companies to be nimble, to innovate, and to change. Yet these directives fail time and again. This has lead to widespread puzzlement and a host of research and articles analysing why: Changes fail Giant companies fail Innovation fails This analysis offers powerful insights into the […]

Filed Under: Blog, Employee Engagement Tagged With: human nature, reinforcing behaviour

Danger of Death

14 April, 2018 by James Lawther 2 Comments

Danger of Death

Things gone wrong One of the simplest ways to improve performance is to stop things from going wrong. If you can change people’s behaviour and remove errors, defects or accidents, then performance will improve. It doesn’t matter if you work in a bank, a supermarket or collect bins for a living. Fewer errors equals better […]

Filed Under: Blog, Process Improvement Tagged With: accident prevention, error proofing, human nature, perceived risk, video

A World Class Ego

26 February, 2018 by James Lawther 2 Comments

Ego

ego ˈiːɡəʊ,ˈɛːɡəʊ/ noun: a person’s sense of self-esteem or self-importance. “he needed a boost to his ego” Synonyms: self-worth, self-respect, self-conceit, self-image, self-confidence, amour propre We all have egos But the ego of a corporate manager is stronger than most. Beyond a point we don’t work for the money. Power and status drive us. We even […]

Filed Under: Blog, Employee Engagement Tagged With: blame, command and control, human nature, leadership, management style

What Are You Talking About?

21 December, 2017 by James Lawther 1 Comment

Snowman

Does your language define you? The Sami people in the far north of Scandinavia have lots of words for snow. Soavli — Wet slushy snow Vahca — New snow Guoldu — Very fine snow that blows up from the ground when there is slight breeze Skavvi — Snow with an icy crust Snow surrounds them, […]

Filed Under: Blog, Employee Engagement Tagged With: communication, human nature, management style, reinforcing behaviour, weltanschauung

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