The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Rebranding, Reshuffles and Reorganisation

1 March, 2010 by James Lawther Leave a Comment

The National Audit Office states that “the Government has reorganised 91 departments across Whitehall since May 2005, at an annual cost of £200 million”.  The article goes on to say that “25 central government departments had been created since 1980 but 13 of these no longer exist.” Clearly this isn’t just a Labour issue. That […]

Filed Under: Blog, Operations Analysis Tagged With: form follows function, government, no substitute for experience

  • « Previous Page
  • 1
  • 2

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Should You Guarantee Your Service?

  • Customer Service the Virgin Atlantic Way

  • Glory Lasts Forever

  • Why Would You Want to Work for Google?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in