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What Do You Wish You Were You Good At?

2 April, 2019 by James Lawther 1 Comment

Innovation In management

Management Innovation When people think about innovative businesses what excites them? I’ve heard plenty of people getting frothy about their new phone and all the fancy apps it comes with but I have yet to hear anybody getting agitated about washing machines and microwave ovens. Domestic appliances or “white goods” do not set the imagination […]

Filed Under: Blog, Process Improvement Tagged With: business process management, capability, continuous improvement, focus, innovation, make it so good they will want to come back and bring their friends, purpose, strategy

Altruism

13 July, 2014 by James Lawther 6 Comments

altruism

I have been on a self-help course My boss insisted on it… It was really very good, lots of interesting insights, most of it you know already: If you eat a full fried breakfast expect to feel sluggish all morning Exercise gives you energy Spending more than you earn will leave you broke Sometimes having […]

Filed Under: Blog, Employee Engagement Tagged With: altruism, focus, mission statement, purpose

The Basics

12 January, 2014 by James Lawther 5 Comments

Distraction

If you run a corner store: You must open from 7 ’till 11 You should stock milk, bread, toothpaste… And you know to you will work Sundays If you run a fast food restaurant: The food must be filling The food should be tasty (enough) And you know to keep the toilets clean If you […]

Filed Under: Blog, Wild Cards Tagged With: focus, purpose, service improvement

So You Want to be World-Class?

26 March, 2013 by James Lawther 5 Comments

World Class

Lots of organisations claim to excel They are: World class at “this” Have centres of excellence in “that” Apply best practice in “the other” I wouldn’t mind betting that yours claims it is the best in the world at something. Are they really all that good or is it simply corporate conceit? What does it take to become […]

Filed Under: Blog, Process Improvement Tagged With: focus, motivation, objective setting, purpose, world class

Zombies will do Wonders for Your Motivation

2 February, 2013 by James Lawther 10 Comments

I have just wasted 2 weeks of my life playing “Plants versus Zombies”, the worlds most foolish computer game.  The premise is at best dubious, I grow plants in my garden and these protect my house from an onslaught of brain eating zombies, yet I am totally addicted. I’m 44 years old, I should know […]

Filed Under: Blog, Employee Engagement Tagged With: competence, flow, focus, motivation, video, zombies

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