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Headroom

26 October, 2018 by James Lawther Leave a Comment

Headroom

We all have two tasks: The first task is to do the work: to answer customer queries, lay electric cables or to drill holes and fill teeth.  The first task is your day job, whatever you do for a living. The second task is to do that day job better: to reduce downtime, remove obstacles […]

Filed Under: Blog, Process Improvement Tagged With: capacity, continuous improvement, cost saving, empowerment, waste

Pointless Conversations

30 August, 2018 by James Lawther 1 Comment

Management meetings Do you ever lose the will to live in management meetings?  Sometimes they are so bad I want to scoop out my eyeballs with a tea-spoon.  I’d do anything to get out of the conversation. I hate futile meetings that are a waste of everybody’s time — usually highly paid people’s time. Here […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, command and control, cost saving, diversity, effective meetings, employee performance measures, forced fun, key performance indicators, management style, motivation, objective setting, office productivity, performance management, targets, waste, wasted intellect

Penny Wise Pound Foolish

14 November, 2016 by James Lawther 3 Comments

Penny wise, pound foolish

Economies of scale For a while I worked in an organisation that obsessed about costs.  Everybody had a target to cut the costs that they managed.  If everybody reduced their costs then the total cost would go down.  Or so the logic went. The cost of printing There was a man who owned the stationary budget: paper, […]

Filed Under: Blog, Process Improvement Tagged With: bottleneck, capital investment, cost saving, economies of scale, efficiency versus effectiveness, point optimisation

The Productivity Equation

7 December, 2014 by James Lawther 4 Comments

We all want more productivity… The world abounds with productivity experts of one sort or another: Outsource this Streamline that Squeeze the other We obsess about reducing our cost base. Taking out heads and slashing expense. But we are missing a trick? How do you define productivity? Using a little advanced algebra (if I say so myself), […]

Filed Under: Blog, Process Improvement Tagged With: cost saving, office productivity, video

How to Sink a Ship

24 August, 2013 by James Lawther 8 Comments

The Titanic

Come at once. We have struck a berg. It’s a CQD, old man You have heard this story On the 15th April 1912 the Titanic sank on her maiden voyage from Southampton to New York. Whilst steaming at high-speed through an area of pack ice she hit an iceberg and broke in two.  Over fifteen […]

Filed Under: Blog, Employee Engagement Tagged With: accident prevention, cost of poor quality, cost saving, human nature, targets

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