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Are You Cruel to Your Children?

15 May, 2013 by James Lawther 6 Comments

I tore into my 10 year-old-daughter yesterday. It wasn’t a half-baked telling off. It was a full on balling out. I was so angry, I must have screamed at her for 10 minutes. The poor little mite was in floods of tears by the time I finished.  She sobbed for half an hour. Why was I […]

Filed Under: Blog, Process Improvement Tagged With: capability, confidence, management style, targets, training, video, W. Edwards Deming

Can You Have Too Much Information?

15 April, 2013 by James Lawther 3 Comments

Too Much Information

We live in a world of big data.  We are all collecting information, compiling it and then trying to work out how to use it to our best advantage. So of course we want to see all the information available and then some, before a decision is made.  The more information we have the happier […]

Filed Under: Blog, Operations Analysis Tagged With: big data, confidence, data is not information, decisions

Is Self Belief Self Fulfilling?

9 October, 2012 by James Lawther 3 Comments

Self Belief

Psychological Claptrap They say self belief is a powerful  thing, it can drive you forward or hold you back, it is the proverbial double-edged sword.  What you believe to be true easily becomes so. Are they making rational statements or is it just a load of old hocus pocus? Let me tell you a story… […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: capability, competence, confidence, self belief

Confidence or Competence, Which Came First?

30 July, 2012 by James Lawther 3 Comments

Swimming Lesson

My 9-year-old daughter was in floods of tears.  It was a beautiful clear morning, the temperature was rising, she was going to spend the day at Summer School with her friends, nothing to do but lark about and have fun, yet she stood there looking like the proverbial wet weekend. Being the sensitive type I […]

Filed Under: Blog, Employee Engagement Tagged With: capability, competence, confidence

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