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Talking Rubbish

17 February, 2010 by James Lawther Leave a Comment

The local Government Association has released a list of 200 words and phrases which councils should avoid as they are unclear. Included on the list are the following terms and their recommended replacements: Actioned – Do Core message – Main Point Functionality – Use Outcome focused output – Result Potentialities – Chances Transformational – Change […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, communication, jargon, local government

Talk to Me

10 January, 2010 by James Lawther Leave a Comment

The more companies I work with the more it becomes apparent that members of staff realise that they are being asked to do wasteful things by their senior managers.  They just don’t challenge back.  (They are however very adept at bitching about the situation amongst themselves). Managers don’t ask for these wasteful things out of […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, back to the floor, bitching and moaning, communication, waste

Christmas Wishes?

24 December, 2009 by James Lawther Leave a Comment

I was sent this, by my friend Scott.  It is funny, in a very sad sort of way.  It demonstrates quite nicely how we can absolutely miss the point of what we are doing and get completely side tracked. I wanted to send some sort of Festive greeting to my friends  and family, but it […]

Filed Under: Blog, Employee Engagement Tagged With: Christmas, communication, complexity, jargon, purpose, silo management

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