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The World’s Worst Christmas Present

31 December, 2012 by James Lawther 7 Comments

Free Gift

Every year I visit the charity shop and off load all the misguided Christmas presents I’ve been given. I don’t wish to seem ungrateful, but the socks my Aunt sent me with individually knitted toes are at best uncomfortable and at worst a crime against style (possibly even humanity).  They have to go.  And as […]

Filed Under: Blog, Wild Cards Tagged With: Christmas, free gifts, marketing, trust

How do you Motivate an Elf?

22 December, 2012 by James Lawther 3 Comments

Unhappy Elf

Things are getting a bit tight. It is the 22nd of December and Father Christmas and his bunch of elves are not on top of the situation. They are not even close. They have the backlog to end all backlogs: Wishes have not been processed Presents have not been made Wrapping is at a stand […]

Filed Under: Blog, Employee Engagement Tagged With: Christmas, incentives, motivation

The Great Christmas Scam

24 December, 2011 by James Lawther Leave a Comment

Los Reyes Magos

It is all a nasty little trick, don’t believe a word of it.  It goes something like this: When I was little, I was told that on the evening of the 24th December Father Christmas leaves his home (near the North Pole) with his trusty flight of reindeer and whizzes around the world, climbing up and […]

Filed Under: Blog, Process Improvement Tagged With: bottleneck, Christmas, constraints, marketing, outsourcing

Spies Like Us

28 December, 2009 by James Lawther Leave a Comment

I have reached that age when for Christmas I am given socks, chocolates and paperbacks. I am half way through this year’s crop of paperbacks and found this quote in a John le Carre novel. “A desk is a dangerous place from which to watch the world” I learnt the same lesson working in a […]

Filed Under: Blog, Employee Engagement Tagged With: back to the floor, Christmas, gemba, manufacturing, monitoring

If a Job’s Worth Doing

25 December, 2009 by James Lawther Leave a Comment

It is worth doing well.  God alone knows what the neighbours think. Happy Christmas

Filed Under: Blog, Process Improvement Tagged With: bling, Christmas, continuous improvement, make it so good they will want to come back and bring their friends, tools to do the job, video

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