The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Employee Recognition Awards: Bragging Rights and Bling

20 August, 2011 by James Lawther 4 Comments

Recognise your staff If you read blogs and books about staff engagement, sooner or later they will tell you that: The most motivational thing you can do for your employees is thank them Money isn’t a motivator Recognition should be timely Recognition should be targeted All good advice but boring. How about adding: Recognition should […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: Asda, bling, Domino's Pizza, employee recognition, McDonald's, motivation, reinforcing behaviour

If a Job’s Worth Doing

25 December, 2009 by James Lawther Leave a Comment

It is worth doing well.  God alone knows what the neighbours think. Happy Christmas

Filed Under: Blog, Process Improvement Tagged With: bling, Christmas, continuous improvement, make it so good they will want to come back and bring their friends, tools to do the job, video

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Regression to The Mean

  • Glory Lasts Forever

  • Fish Bone Diagrams – Helpful or Not?

  • Should You Punish Mistakes?

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in