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Management Experiments and Idle Gits

26 June, 2018 by James Lawther 4 Comments

homeworker

A glamorous life The company I work for has offices in: Cambridgeshire Essex Greater Manchester Merseyside Sussex Tyne and Wear Yorkshire As an ops guy I get to visit them all.  If I am lucky I get invited to London to talk strategy as well.  I spend my life on a train.  Being part of […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, results only work environment, test and learn

The Perfect Point of View

18 June, 2018 by James Lawther Leave a Comment

Tree Perspective

Perspective When you look at a tree, what comes to mind? Do you see: A marvel of evolution An organism that has developed to hold as many leaves as possible, maximising surface area so it can catch every passing ray of sunlight. A commercial product A resource waiting to be harvested, processed, transported and sold. […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, human nature, ignorance, innovation, what don't you see

Prove Me Wrong!

15 August, 2016 by James Lawther 1 Comment

Patterns in numbers

Confirmation bias A scientist has asked you to take part in a test.  It is a simple test, all you have to do is work out a pattern of numbers. He gives you three numbers to start with and then asks you to give him another set of three numbers.  In return he will let you […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, beliefs, confirmation bias, human nature, learning, test and learn

Justice Isn’t All That It Seems

31 July, 2016 by James Lawther 3 Comments

Judges

Things don’t always work the way they should Take the judicial system as an example. We hope that judges are always fair and impartial.  That they apply the logic of the law in an even-handed way.  After all, justice is blind.  But if you wanted to challenge this assumption you could probably drive a cart […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, gemba

What Are You Missing?

3 April, 2016 by James Lawther 3 Comments

Waiting Room

I have to manage your expectations It is a horrible phrase. I hate it when somebody says to me. It means that I am not going to get what I want when I want it. I am being softened up. There is going to be a delay. Suddenly I am thrown into the cost or […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, innovation, medicine, queue, TED talks, waiting

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