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Let’s Try It and See

29 February, 2016 by Wally Bock 6 Comments

Test and learn I love hanging around musicians.  I love their energy and perspectives that are different from mine. That’s why I was hanging out in a music studio on a fine summer day a few years ago while a recording session was underway. The band had been going for an hour or so when […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: decisions, innovation, test and learn

Selling an Idea

3 December, 2015 by James Lawther 3 Comments

Entrancing Presentation

Presentation skills I guess that you — like me — spend lots of time selling ideas.  Trying to get funding and resources for the projects and improvements that you want to do. My standard approach is to bang a load of information into PowerPoint and hope for the best.  I want to show the man […]

Filed Under: Blog, Tools & Techniques, Wild Cards Tagged With: communication, presentations

5 Ways to Cultivate Evidence Based Management

31 October, 2015 by Oliver Cunningham 3 Comments

In my last post I argued for E.B.M. (evidence based management) as an approach that will help you: Make the best possible decisions As fast as possible At the lowest possible cost Here are some suggestion on how to promote E.B.M. in your own organisation. 1. Change your own mind Management deals with social problems, not mechanical […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: key performance indicators, objective setting, plan do check act, reinforcing behaviour

The Rules of the Workplace

27 September, 2015 by James Lawther 3 Comments

The 20 rules: Prioritise the work Don’t make your customers wait There is always more work than people Study the work Understand how the work works Standardise the work If the work is important write it down Train your staff Make the work easy Build systems Stream line the work Find the bottleneck Clean the […]

Filed Under: Blog, Tools & Techniques, Wild Cards Tagged With: bottleneck, communication, customer focus, effective meetings, error proofing, five s, gemba, lean thinking, learning, process mapping, service improvement, SlideShare, standardisation, systems thinking, visual management

Rule 15: Remove the Waste

20 August, 2015 by James Lawther 4 Comments

lean lego

Improving the work is easy All you have to do is take out all the waste.  If you could take out all the waste then the workplace would be perfect. But what is waste? If you don’t know then you could try reading this, or maybe these. Experience is the best teacher I have a game […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: gemba, lean thinking, waste

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