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One Hundred Bad Ideas

21 August, 2017 by James Lawther 3 Comments

Bad Idea

Notable failures Even the most successful people have failures: James Dyson built 5,127 prototypes before he perfected one vacuum cleaner. Mozart wrote over 64 symphonies.  How many have you heard? Richard Branson has launched over 400 business ventures, remember Virgin Vodka?  Nope, nor do I. Over 30 years Albert Einstein published ~ 345 scientific papers but his major work […]

Filed Under: Blog, Process Improvement Tagged With: blame, innovation, learning

Thought Walks

7 July, 2017 by James Lawther 2 Comments

Brainstorming doesn’t always cut it Sometimes you have a problem that requires an imaginative solution. The standard management method for adding a spark of creativity is to brainstorm the problem. But brainstorming doesn’t always work. The ideas can be a little tired, you may not get something really new. Random thoughts There is an argument […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: brainstorm, innovation, video

Not Invented Here

29 June, 2017 by James Lawther Leave a Comment

Mixing Ideas

Nothing comes from nothing I sat in a meeting the other day, it was a nightmare… Two guys were trying to extol the benefits of automation to a team of sales managers.  The tension was palpable.  In one corner stood a bunch of consultants trying to explain the latest and greatest thinking in operational improvement.  […]

Filed Under: Blog, Process Improvement Tagged With: culture, human nature, innovation

Human Error

18 May, 2017 by James Lawther 4 Comments

B-17 Cockpit

World War 2 During the second world war, over 60 million people were killed.  That was roughly 3% of the worldwide population.  It was a hazardous time. Amongst the hardest hit were the bomber crews.  The Eighth Air Force suffered half of all the U.S. Air Force’s casualties.  The British fared as badly.  The chances of surviving the […]

Filed Under: Blog, Process Improvement Tagged With: accident prevention, error proofing, human nature

An Extraordinary System

11 March, 2017 by James Lawther Leave a Comment

Dabbawalla

The logistics organisation In Mumbai there is an organisation that delivers meals to office workers. It is called the Nutan Mumbai Tiffin Box Suppliers Association.  That is a bit of a mouthful, they are more commonly known as Dabbawalas (lunch box men).  Think deliveroo and you wouldn’t be too wide of the mark, except that meals […]

Filed Under: Blog, Process Improvement Tagged With: customer focus, employee ownership, purpose, systems thinking

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