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Organisational Mechanics

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Sweat the Small Stuff

10 September, 2018 by James Lawther 4 Comments

Things go wrong There is small stuff that goes wrong and there is big stuff that goes wrong. Size matters We are taught to focus on the big-ticket items, to seek out the silver bullets and pull the big levers. Think big not small Focus on revolution not evolution Be radical not incremental We are […]

Filed Under: Blog, Process Improvement Tagged With: continuous improvement, pareto principle, waste

Cauliflower for Brains

9 August, 2018 by James Lawther Leave a Comment

Your brain is finite. Your brain is roughly the same size, shape and weight as a cauliflower. There the similarities end. Your brain is — I hope — physiologically more sophisticated than your average brassica. Some people’s brains, like cauliflowers, are bigger and better developed than others. But everybody’s brain, no mater how big or […]

Filed Under: Blog, Process Improvement Tagged With: collaboration, colleagues, communication, ignorance, knowledge management, learning, memory, teamwork

Best-of-Breed

9 May, 2018 by James Lawther 2 Comments

Best of Breed

A beguiling idea Here is a pleasingly intuitive thought for you.  To improve business performance… Work out what the component parts of your organisation are Find the best-of-breed for each component Replace what you have with the best-of-breed If you have the best-of-breed components then you can’t be beaten.  You will have created a world-class […]

Filed Under: Blog, Process Improvement Tagged With: point optimisation, purpose, systems thinking

Does Your Organisation Have Bad Habits?

26 April, 2018 by James Lawther Leave a Comment

We don’t think much We spend most of our time reacting to situations without thinking about them.  It’s the way our brains work. Over time we pick up habits and learn routines. They allow our subconscious to take control and we function on autopilot. Most of the time we don’t think about what we are […]

Filed Under: Blog, Process Improvement Tagged With: default option, management style, reinforcing behaviour

Danger of Death

14 April, 2018 by James Lawther 2 Comments

Danger of Death

Things gone wrong One of the simplest ways to improve performance is to stop things from going wrong. If you can change people’s behaviour and remove errors, defects or accidents, then performance will improve. It doesn’t matter if you work in a bank, a supermarket or collect bins for a living. Fewer errors equals better […]

Filed Under: Blog, Process Improvement Tagged With: accident prevention, error proofing, human nature, perceived risk, video

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