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Reduce, Reuse, Recycle

10 June, 2019 by Phil Norton Leave a Comment

Reduce Reuse Recycle

The environmental rallying call I often hear environmentalists use the terms Reduce, Reuse, Recycle. They refer to the ways in which we can create less waste and minimise our impact on the environment. These terms are equally applicable to businesses. Business waste isn’t solely environmental — though some companies are guilty of generating plenty of […]

Filed Under: Blog, Process Improvement Tagged With: lean thinking, waste

Heavy Metal and Process Improvement

15 May, 2019 by James Lawther Leave a Comment

The checklist It isn’t very rock and roll is it?  Checklists are up there in the train spotting school of management.  The sort of activity carried out by dull earnest people who ought to put their clipboards down and get out a little more. Tiresome and tedious. Heavy metal I’m not big into heavy metal. […]

Filed Under: Blog, Process Improvement Tagged With: accident prevention, checklist, devil is in the detail, operational excellence, visual management

Which Is Most Important, Perception or Performance?

28 April, 2019 by James Lawther Leave a Comment

Perceived performance Perception is reality. If you are perceived to be something, you might as well be it because that’s the truth in people’s minds.  Steve Young For those who believe that perception is reality, performance isn’t important, but perceived performance is everything. There are three ways to improve perceived performance: 1. Distort the data […]

Filed Under: Blog, Process Improvement Tagged With: cheating, credibility, gemba, key performance indicators, operational excellence, systems thinking, tampering, targets

What Do You Wish You Were You Good At?

2 April, 2019 by James Lawther 1 Comment

Innovation In management

Management Innovation When people think about innovative businesses what excites them? I’ve heard plenty of people getting frothy about their new phone and all the fancy apps it comes with but I have yet to hear anybody getting agitated about washing machines and microwave ovens. Domestic appliances or “white goods” do not set the imagination […]

Filed Under: Blog, Process Improvement Tagged With: business process management, capability, continuous improvement, focus, innovation, make it so good they will want to come back and bring their friends, purpose, strategy

Sweat the Small Stuff

25 March, 2019 by James Lawther Leave a Comment

TED Talk Rory Sutherland Rory Sutherland points out that big, strategic, expensive initiatives don’t always work. There are a myriad of small projects that are just as powerful. Although big important people like big important projects, the money that they throw about is often wasted. Rory urges us to figure out what the small inexpensive […]

Filed Under: Best of the Web, Blog, Process Improvement Tagged With: assumptions, capital investment, continuous improvement, Rory Sutherland, TED talks, waste

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