A new phone I am in the market for a new phone for my home. I found a lovely one. The Bang and Olufsen Beocom 2 When I use it I will look more sophisticated than George Clooney and sound mellower than Barry White. Women will fall at my feet. It is a must have […]
Customers are a Pain in the Back
Service is all about flexibility and being able to accommodate your customer’s every whim. Or is it? If you go into a delicatessen you expect them to be able to give you a chicken piri piri brown baguette with extra pineapple, hold the mayo. That is flexibility, that is great service. But once you have […]
Clutter Confuses
Knives in a knife draw Data on a chart Poorly structured arguments Books on a side board Badly written instructions Clothes on the floor If you need it to work, clean up your act Image by puuikibeach
Dead Connection
A lady in America lost her father to cancer. His old telephone supplier are chasing her for the £300 he owes them (since he died), despite the fact that she has no legal obligation to pay. She is, understandably, a tad upset. Innovative things that they could have done instead: Apologised profusely and cancelled the […]
Better Sex in 8 Seconds
Information is accumulating at an alarming rate In 2008 the number of web pages exceeded 1 trillion, at a second a page it would take 32,000 years to read them all. This is a problem. With so much information how do you get people to pay attention to your information. How do you stop them […]
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