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Taking the Sting out of Failure

2 December, 2018 by James Lawther 2 Comments

The failure A couple of years ago I had a workplace nightmare.  I was pushing a big initiative and I needed it to be a success.  I had my boss’s boss on my back and the project was going belly up.  It was all very unpleasant. There were a few rays of light.  A couple […]

Filed Under: Blog, Employee Engagement Tagged With: Aviation Safety Reporting System, blame, culture, human nature, trust

Efficiency or Productivity

24 November, 2018 by James Lawther 6 Comments

Efficiency versus Productivity

Which is better? Should you be more efficient or more productive? On the face of it they sound like very similar things, so does it matter which you strive to be? Efficiency is the amount of input you use to produce a standard level of output.  If you become more efficient you do the same […]

Filed Under: Blog, Employee Engagement Tagged With: cost saving, human nature, office productivity, waste

How Netflix Reinvented H.R.

17 November, 2018 by James Lawther Leave a Comment

Reinvent Human Resources

Harvard Business Review Patty McCord It would be wrong to hold one group totally accountable for an organisation’s culture, but I think the good people in H.R. have a big part to play.  They set the rules that employees live by. If I am right and H.R. has such a powerful role, why do most […]

Filed Under: Best of the Web, Blog, Employee Engagement Tagged With: best practice, culture, human resources, sacred cows, SlideShare, video

Can You Buy Better?

10 November, 2018 by James Lawther Leave a Comment

Culture Eats Strategy For Breakfast

Organisational Change There are a couple of ways an organisation can improve: 1.  It can change its strategy A company can change what it does.  This type of change is sometimes called a “stroke of the pen change”, because any chief executive can, with enough money, make it happen. It could be a change in product […]

Filed Under: Blog, Employee Engagement Tagged With: culture, management style, strategy

Everybody Cheats

15 October, 2018 by James Lawther Leave a Comment

Everybody Cheats

Who can you trust? When I was a small boy, the most exciting thing in the world was a day trip to London with my father.  I was brought up in a field in deepest Yorkshire.  The big smoke was amazing.  It had museums, skyscrapers, underground trains, toy shops, galleries and ice cream.  Best of […]

Filed Under: Blog, Employee Engagement Tagged With: cheating, human nature, incentives, measurement, performance management, reinforcing behaviour, targets, trust

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