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Why is it so Difficult?

14 June, 2013 by James Lawther 4 Comments

Change Yourself

The message I preach is very simple: I’m a little like a stuck record (I’m showing my age, do you remember records?), I bang on a bit, I even bore myself.  The message isn’t rocket science nor is it brain surgery, but it isn’t common practice. What I see is: I bet you see exactly […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, constraints, credibility, customer focus, human nature, management style

Accountability: Not all it is Cracked up to Be

3 June, 2013 by James Lawther 10 Comments

Holding you accountable

We talk a lot about accountability in business.  We like it.  It makes us feel confident and in control. So is accountability all it is cracked up to be? Accountability is good: It provides clarity It gives authority It holds us true Holding ourselves accountable is invariably a good thing. It is wrong and immoral […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, blame, roles and responsibilities, W. Edwards Deming

Are Your Team High Performers or Losers?

11 May, 2013 by James Lawther 4 Comments

Pygmalion effect

What do you think of the team you manage?  Are they the crème de la crème or a shower of … Is that a rather harsh question?  Perhaps, but the answer may well have a lot more to do with you than with them. Why do some people do better than others? In 1968 Rosenthal and […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, employee performance measures, management style, pygmalion effect, reinforcing behaviour, Robert Rosenthal

Does Money Motivate Employees?

6 May, 2013 by James Lawther 10 Comments

Does Money Motivate Employees?

Money, Motivation and Monkeys We have all heard that “money doesn’t motivate”.  I’m not sure I totally agree.  If you can’t afford your weekly food bill then I suspect that making money comes high on your list, but I guess we pass that point fairly quickly. What I do believe is true though is that money can de-motivate. […]

Filed Under: Blog, Employee Engagement Tagged With: cheating, Daniel Pink, human nature, motivation, video

Serious Business

27 April, 2013 by James Lawther 8 Comments

Serious Business

I travel to London on the train more regularly than is pleasant At the end of each journey a steward passes through the carriages with a big plastic bag, collecting the rubbish.  They never look too enamored with their job. This morning the steward entered the carriage and announced with a flourish: Any rubbish Laptops iPads Mobile […]

Filed Under: Blog, Employee Engagement Tagged With: compliance, conformity, East Midlands Trains

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