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Leadership and the God Problem

13 June, 2014 by James Lawther 8 Comments

Leadership

A little question In his book Good To Great, Jim Collins poses a small but very interesting question: What is the key to organisational excellence?  Why do some businesses thrive whilst others bumble along at the most mediocre of levels? The answer is obvious…  Leadership If you have an operations problem you need better leadership Profit problem – […]

Filed Under: Blog, Employee Engagement Tagged With: assumptions, beliefs, human nature, leadership, management style

How to Win the F.A. Cup

30 May, 2014 by James Lawther 5 Comments

Football Manager

I don’t know much about football As a teenager I used to play in the school yard. When they picked teams I was always the last poor sod standing there. I was usually dismissed to the other team with a “Oh you have him“. I was fat I was slow I lacked talent (Keep your thoughts […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, blame, continuous improvement, management style, performance management, systems thinking, trust

There Are 2 Types of Manager in the World, Which Are You?

11 May, 2014 by James Lawther 6 Comments

Henry Ford

Here is a great quote… Whether you think you can, or you think you can’t – you’re right  ~ Henry Ford I’m going to adapt it… Whether you think they’re X, or you think they’re Y – you’re right ~ James Lawther Feel free to tweet that quote, it will do wonders for my ego, though […]

Filed Under: Blog, Employee Engagement Tagged With: Douglas McGregor, management style, pygmalion effect, theory X and theory Y

How a Morning Croissant can Improve Your Career

7 May, 2014 by James Lawther 6 Comments

Boulanger

The lucky baker I love holidaying in France.  One of my guilty pleasures is the boulangerie or baker’s shop.  It is not that I am a pig — though I have been known to knock back more than my fair share of croissants — the thing that I love is the shop itself, the window display, […]

Filed Under: Blog, Employee Engagement Tagged With: competence, good service, pride in the job, purpose, self belief

Stupid and Painful

4 May, 2014 by James Lawther 6 Comments

Process improvement is about taking stupid stuff out I might just have said this before… It is not about adding more controls It is not about adding handoffs to specialist groups It is not about adding measures, checks and balances Process improvement is about taking out the stupid stuff.  Stupid stuff that gets in the […]

Filed Under: Blog, Employee Engagement Tagged With: bad process, incentives, management style, motivation, over-processing

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