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Quantity Versus Quality

29 August, 2014 by James Lawther 5 Comments

Conventional management wisdom: You can have quality or quantity but you can’t have both. Bang ’em out quick Sod the quality, feel the width Cost, quality, speed ~ pick any 2 Even the Romans knew this was the case. It is quality rather than quantity that matters ~ Lucius Annaeus Seneca So if you want […]

Filed Under: Blog, Process Improvement Tagged With: beliefs, cost versus quality

The 5 Sins of Management

26 August, 2014 by James Lawther 2 Comments

Deadly diseases In 1982 W. Edwards Deming wrote about the 5 deadly diseases that inflict most organisations: Lack of constancy of purpose Emphasis on short-term profits Evaluation of performance Mobility of management Running a company on visible figures alone Are we still infected? 30 years on have we found a cure?  Have a look at the slide […]

Filed Under: Blog, Process Improvement Tagged With: data is not information, employee performance measures, key performance indicators, management style, performance management, purpose, SlideShare, W. Edwards Deming

If You Must Write on Your Slides…

20 August, 2014 by James Lawther 5 Comments

Legibility

Legibility You may have done the most comprehensive piece of analysis known to mankind.  You might have discovered the secret to untold wealth, health and happiness.  However… All the analysis in the world is worthless if nobody understands it and acts.  So it doesn’t matter which font, image, graphic, table or chart you are using in your […]

Filed Under: Blog, Operations Analysis, Tools & Techniques Tagged With: communication, data presentation, presentations

Adult Fun

16 August, 2014 by James Lawther 4 Comments

Fun at work

This is hard work Writing a blog is no picnic It takes research; I have to read to get new ideas It is tedious; how do you get a single idea down to a clear concise point? It is boring; editing, editing and re-editing — particularly with my penchant for typos Ideas don’t suddenly materialise […]

Filed Under: Blog, Employee Engagement Tagged With: forced fun, motivation

Top Secret Information

8 August, 2014 by James Lawther 6 Comments

Top Secret Information

Knowledge is power We talk a lot about big data; it is the new thing, the magic bullet that will solve all your organisational woes. No matter what your problem… the solution is in the data. This is the information age. We are knowledge workers and knowledge is power. Data is an asset, we should […]

Filed Under: Blog, Operations Analysis Tagged With: assumptions, big data, information technology, knowledge management

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