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Free Gym Membership Anyone?

11 November, 2014 by James Lawther 5 Comments

gym membership

Morale is low… It is a big problem, staff turnover is high, skills and expertise are walking out of the door at an alarming rate and my business is heading for a melt-down. Two solutions have been put forward: Solution 1. 1. Review the benefits package, make it more competitive. Do some job matching and pay over […]

Filed Under: Blog, Employee Engagement Tagged With: empowerment, incentives, pride in the job, tools to do the job

The Motivation Sink

4 November, 2014 by James Lawther 6 Comments

Can you motivate someone? The gurus tell me that you can’t. You can’t give your staff motivation. It is not within your gift. Motivation is intrinsic, it comes from within. It isn’t something you can hand out with a carrot or a stick. You can make somebody do something, but you can’t motivate them, not […]

Filed Under: Blog, Employee Engagement Tagged With: management style, motivation

Ever Been Motivated by a Poster?

26 October, 2014 by James Lawther 5 Comments

Quality Poster

Imagine you make fish fingers for a living… Don’t laugh, it is a tough job I used to do it, I smelled awful after an 8 hour night shift cutting up blocks of frozen cod.  The icy, sleety, wind from the North Sea was a positive boon when I walked out of the plant 6 in […]

Filed Under: Blog, Employee Engagement Tagged With: communication, motivation, slogans, W. Edwards Deming

The Great Process Improvement Secret

19 October, 2014 by James Lawther 8 Comments

How to be a Process Guru What is the one simple truth the Process Improvement Gurus know? Just flick through the SlideShare and I will spill the beans…  Full screen is best.   Unfortunately, if you are reading this via e-Mail you will have to visit SlideShare to find out.  In full Technicolor glory. If you enjoyed this […]

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: beliefs, lean thinking, management style, SlideShare

Are Sales Incentives a Good Thing?

11 October, 2014 by James Lawther 7 Comments

Saint Francis de Sales

Should you incentivise your sales staff? It is widely known that if you want to drive sales you need to incentivise your staff.  Sales men are a mercenary lot and they only respond to cash. Paying out large sales incentives is the default option. Yet a few companies that don’t believe in individual incentives.  Instead, they […]

Filed Under: Blog, Employee Engagement Tagged With: beliefs, incentives, point optimisation, sales, teamwork

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