I had an interesting conversation today with an auditor. I asked him why auditors don’t see the blindingly obvious, why they don’t dig into problems, why they are so easily hoodwinked, (go on, admit it, you have pulled the wool over an auditors eyes), why they are, frankly, so stupid. I didn’t put it quite […]
Attention Drunks
Officials in the Romanian town of Pecica have erected a number of road signs showing pictures of drunk revellers to drivers as a warning. Apparently the town has a vibrant night-life that doesn’t mix too well with cars. Road signs can be great examples of process improvement. I like this one for a number of […]
Don’t Need No Doctor
There was an interesting article on Radio 4 this morning. It stated that NHS spends £2bn a year on patients who visit their GP when they don’t need to. 1 in 5 GP visits fall into this category. The most common reasons are colds, back pain, headaches and indigestion. All of which could be treated […]
Soviet Style Savings
We make life complicated We add new products, new services, extra checks and balances. It is easy to do. Somebody wants it. But we rarely take things away, remove services, cut stock keeping units, rationalise organisation structures. That is hard to do. Nobody wants it. Unfortunately all that complexity is, well, complicated; and consequently expensive. […]
Should my Wife Drive?
If you see a couple driving together in a car then statistically speaking it is twice as likely that the man is driving. Is this safe? Insurance premiums are cheaper for women; this is because they have less accidents than men. So the woman should drive. But, men drive further every year than women (60% […]
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