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Organisational Mechanics

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God Save the President

12 May, 2010 by James Lawther Leave a Comment

President Obama launched the SAVE award last year.  The (nothing new) principle is that US government employees suggest ideas to save money.  The first winner of the award was Nancy Fichtner whose idea for reusing medical supplies is expected to save $2 million p.a. So far President Obama has received nearly 40,000 ideas. This is […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, continuous improvement, cost saving, government, reinforcing behaviour, suggestion schemes, video

The Exception

12 May, 2010 by James Lawther Leave a Comment

All databases have exceptions and exception reports that need to be manually fixed.  It is a law of nature.  And exception reports get very messy. What is the priority? How do you know you worked everything? Will the report you didn’t work blow up in your face? Did you look for all the accounts that […]

Filed Under: Blog, Operations Analysis Tagged With: capacity, clarity, complexity, information technology, process control

Ecological Disaster

12 May, 2010 by James Lawther Leave a Comment

The Oil Slick in the Gulf of Mexico is now roughly the size of Puerto Rico.  Oil is rushing to the surface at the rate of 800,000 litres per day. The cause of the spill is known and understood and attempts are being made to stem the flow of oil. What is not so well […]

Filed Under: Blog, Process Improvement Tagged With: cost saving, process control, root cause analysis

Loo Break

12 May, 2010 by James Lawther Leave a Comment

Here is a super graph.  It shows water consumption in Edmonton Canada on the day of the Olympic hockey final and compares it to the rather smoother usage the day before. A little analysis will no doubt show this is the inverse of beer consumption. Demand spikes are a common problem whether you are supplying […]

Filed Under: Blog, Operations Analysis Tagged With: bullwhip effect, capacity, data presentation, mura, supply and demand

Process Excellence

12 May, 2010 by James Lawther Leave a Comment

ivory tower

Do you have a “Centre for Process Excellence”? If the ideal is to break down functional barriers. If the ideal is to remove internal targets and agendas. If the ideal is to get everybody focused on the customer. Then how does putting all your “process experts” in a function all of their own help? P.S.  […]

Filed Under: Blog, Operations Analysis Tagged With: clarity, customer focus, operational excellence, silo management

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