World War 2 During the second world war, over 60 million people were killed. That was roughly 3% of the worldwide population. It was a hazardous time. Amongst the hardest hit were the bomber crews. The Eighth Air Force suffered half of all the U.S. Air Force’s casualties. The British fared as badly. The chances of surviving the […]
Strategic Plans and Complex Systems
Organisations are systems System /ˈsɪstəm/ A set of things working together as parts of a mechanism or an interconnecting network; a complex whole There are (at the risk of gross oversimplification) three types of system: Simple Complicated Complex Simple systems These are easy to understand and predict. Boiling an electric kettle is a simple system, there […]
The Irresistible Force and the Immovable Object
A middle manager’s view of change As managers get older their chances of promotion shrink. There are fewer senior jobs than junior jobs. The sad truth is that if you haven’t “made it” by the time you are 40, you probably never will. There is little upside to being a middle-aged middle manager. But most middle-aged managers have plenty […]
An Extraordinary System
The logistics organisation In Mumbai there is an organisation that delivers meals to office workers. It is called the Nutan Mumbai Tiffin Box Suppliers Association. That is a bit of a mouthful, they are more commonly known as Dabbawalas (lunch box men). Think deliveroo and you wouldn’t be too wide of the mark, except that meals […]
Performance Management Best Practice
What is the best way to improve staff performance? There is an awful lot of performance management “best practice” out there. Lots of books, seminars, HR gurus and management consultants who tell you what to do and sell you a model. But which practice is the best practice? In 2002 the corporate leadership council decided […]
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