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Organisational Mechanics

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Complex Coffee

2 March, 2010 by James Lawther Leave a Comment

I came across this youtube video for Baileys Coffee and I started to wonder, do Baileys actually make any money out of it? How much does the extra complexity cost them. First there is the product complexity: extra labels, different flavours, extra SKU’s… Secondly there is process complexity: change overs, work arounds, reduced forecast accuracy… […]

Filed Under: Blog, Operations Analysis Tagged With: complexity, manufacturing, marketing, video

Rebranding, Reshuffles and Reorganisation

1 March, 2010 by James Lawther Leave a Comment

The National Audit Office states that “the Government has reorganised 91 departments across Whitehall since May 2005, at an annual cost of £200 million”.  The article goes on to say that “25 central government departments had been created since 1980 but 13 of these no longer exist.” Clearly this isn’t just a Labour issue. That […]

Filed Under: Blog, Operations Analysis Tagged With: form follows function, government, no substitute for experience

Next!

23 February, 2010 by James Lawther Leave a Comment

waiting

I love the Daily Mail; it always has such inflammatory articles.  Today I found one that I agree with whole heartedly. Apparently the London NHS has engaged some management consultants to tell them how to save money.  One of the solutions they have come up with is to cut appointment times between GPs and their […]

Filed Under: Blog, Employee Engagement Tagged With: bureaucracy, medicine, purpose, targets

Excuses, Excuses

23 February, 2010 by James Lawther Leave a Comment

Are you frustrated by the lack of resources to do your job properly?  Too much to do in too little time?  No people, no budget and no systems to help you?  If only you could just get the enhancement or extra head that you need everything would be OK, wouldn’t it? The problem is that […]

Filed Under: Blog, Employee Engagement Tagged With: accountability, continuous improvement, Eugène parks his car, information technology, video

Sheet Music

22 February, 2010 by James Lawther Leave a Comment

My daughter has just started music lessons.  She is so keen and enthusiastic it is hard not to like the god awful noise that she makes. I had to go to a classical music shop to buy her a special CD to listen to as part of her studies.  As I walked through the shop […]

Filed Under: Blog, Operations Analysis Tagged With: customer focus, poor service, revenue generation, xylophone

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