The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

Sweat the Small Stuff

25 March, 2019 by James Lawther Leave a Comment

TED Talk Rory Sutherland Rory Sutherland points out that big, strategic, expensive initiatives don’t always work. There are a myriad of small projects that are just as powerful. Although big important people like big important projects, the money that they throw about is often wasted. Rory urges us to figure out what the small inexpensive […]

Filed Under: Best of the Web, Blog, Process Improvement Tagged With: assumptions, capital investment, continuous improvement, Rory Sutherland, TED talks, waste

The Siren Call of the Reorg

18 March, 2019 by James Lawther 1 Comment

The perfect organisation There are a hundred and one ways you can structure your organisation: You can have a flat structure You can have a tall structure You can have an inverted structure It could be network driven It could be geographically driven It could be project driven Power can be devolved to the regions […]

Filed Under: Blog, Employee Engagement Tagged With: reorganisation, silo management, systems thinking, tampering, wasted intellect

Why Companies Die

11 March, 2019 by James Lawther Leave a Comment

why companies die

The Entrepreneur: A person who takes direct responsibility for turning an idea into a profitable new product or service. The Intrapreneur: An employee who takes direct responsibility for turning an idea into a profitable new product or service. Spot the difference? Is this the same job? There is only a vowel between them after all […]

Filed Under: Blog, Process Improvement Tagged With: bureaucracy, innovation, management style, perceived risk, what don't you see

Mishaps, Accidents and Family Bust-Ups

5 March, 2019 by James Lawther 6 Comments

Swiss cheese I went skiing during half term. It is the thing to do. The only (and I mean only) time you will ever prise the British middle classes out of their Volvos and BMWs and onto a bus is during the spring half term break. Then, miraculously, you will find all the little Joshuas […]

Filed Under: Blog, Employee Engagement, Tools & Techniques Tagged With: accident prevention, blame, culture, error proofing, swiss cheese model

Decisions, Information and the Perfect Organisation

24 February, 2019 by James Lawther 4 Comments

sugar coating

Flawless Decision Making We believe in the perfect organisation. It works a little bit like this: There is a charismatic, wise and intelligent leader, who makes all the crucial decisions. A clear hierarchy supports the leader, with defined roles and responsibilities. Data passes up through that hierarchy, providing the leaders with perfect information. Everybody acts with […]

Filed Under: Blog, Operations Analysis Tagged With: communication, decisions, management style

  • « Previous Page
  • 1
  • …
  • 11
  • 12
  • 13
  • 14
  • 15
  • …
  • 162
  • Next Page »

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Sex and Soap Powder, Trial and Error

  • Fish Bone Diagrams – Helpful or Not?

  • Fresh as the Moment when the Pod went Pop

  • Surge Planning: I Hate the Snow

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in