I don’t like Arnold Schwarzenegger much, he is at best smug, and at worst, well it’s probably best if I don’t go there. There is a lot that can be learnt from him though. At the age of 15 he started weight training When he was 23 he won the Mr Olympia body building title […]
The Problem with Analytics
We have become obsessed by analytics or “the application of computer technology, operational research, and statistics to solve problems in business and industry”. Analytics uses databases and algorithms in an attempt to resolve problems. Analytics uses infographics to present data. This is not the same as analysis or “the process of breaking a complex topic […]
All You Will Ever Need to Know About Analysis
Improving performance isn’t very difficult, it is just about fixing things that don’t work too well. The problem is trying to work out which bit to fix, what is important, where will you get the most bang for your buck. It is easy to fall into a world of analysis paralysis, pain and despair. You […]
The Pandora’s Box of Service Improvement, Dare You Open it?
At the heart of Lean Thinking is a beautifully simple idea, it is that you should only do things that a customer is prepared to pay for. Anything else you do is “waste”. I prefer the word “stupid”. It is harsher and blunter than waste but gets the point over. (I didn’t graduate form a […]
Management Targets Result in the World’s Largest Stag Party
The target Since 1978 China has had a One Child Policy. The aim of the policy is to reduce population growth in the country. The theory is that this will curtail demand for natural resources and so enable economic development. Adherence to the target is managed by stringent financial penalties for those parents who’d like […]
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