The Squawk Point

Organisational Mechanics

  • Home
  • Blog
    • People
    • Data
    • Process
    • Wild Cards
    • Index
  • Podcast
  • Book

How to Get Better at Anything — Almost

14 January, 2019 by James Lawther Leave a Comment

How to lose weight

There is a tried and tested way to lose weight….

  1. Commit to losing weight.
  2. Measure progress — stones or kilos, whichever works.
  3. Find the most important input, the one with most leverage, (calories) and measure that as well.
  4. Try things that will have a positive impact on the important input. Use smaller plates, lay of the booze, join a gym, walk the dog. Then stick with the ones that work.
  5. Discuss how you are doing. Join a weight loss club. A little peer pressure is a wonderful thing.

There is a way to lose weight

It doesn’t rely on; fat loss pills, miracle injections, abdominisers or meal replacement strawberry flavoured protein shakes…

It involves:

  • Clarity of purpose
  • Measurement of both inputs an outputs
  • Action
  • Peer pressure
  • A bucket full of routine

Losing weight isn’t difficult, just hard work.

P.S. If an advertorial is trying to sell you the…

Revolutionary Guaranteed –Succeed Where Everybody Else Has Failed
Crash Weight Loss Method™

You probably shouldn’t be buying it.

How to improve performance

There is a tried and tested way to improve performance…

  1. Commit to improving — say — customer service.
  2. Measure your progress — net promotor score or customer satisfaction, whatever works.
  3. Find the most important input, the one with the most leverage. It might be turnaround times, or queue lengths, or clean rooms, or fast delivery, you need to work it out. Then measure that as well.
  4. Try things that will have a positive impact on the most important input. Reduce handoffs, stock cleaning trolleys or speed up loading times, you know better than I. Then stick with the ones that work.
  5. Discuss how you are doing. Review progress with your coworkers. A little peer pressure is a wonderful thing.

There is a way to improve performance

It doesn’t rely on; robotics, big data, a new system or the strategic operational excellence discipline of capability improvement…

It involves:

  • Clarity of purpose
  • Measurement of both inputs an outputs
  • Action
  • Peer pressure
  • A bucket full of routine

Improving performance isn’t difficult, just hard work. 

P.S. If a consultant is trying to sell you the:

Revolutionary Guaranteed — Succeed Where Everybody Else Has Failed
Crash Improvement Method™

You probably shouldn’t be buying it…

If you enjoyed this post click here to receive the next

Performance Improvement

Read another opinion

Image by Dennis Sylvester Hurd

Filed Under: Blog, Process Improvement, Tools & Techniques Tagged With: accountability, best practice, continuous improvement

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Explore

accountability assumptions beliefs best practice blame bureaucracy capability clarity command and control communication complexity continuous improvement cost saving culture customer focus data is not information decisions employee performance measures empowerment error proofing fessing up gemba human nature incentives information technology innovation key performance indicators learning management style measurement motivation performance management poor service process control purpose reinforcing behaviour service design silo management systems thinking targets teamwork test and learn trust video waste

Receive Posts by e-Mail

Get the next post delivered straight to your inbox

Creative Commons

This information from The Squawk Point is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
Creative Commons Licence
Customer Experience Update

Try This:

  • Regression to The Mean

  • Glory Lasts Forever

  • Fish Bone Diagrams – Helpful or Not?

  • Brilliance Alone Won’t Take You Far

Connect

  • E-mail
  • LinkedIn
  • RSS
  • YouTube
  • Cookies
  • Contact Me

Copyright © 2025 · Enterprise Pro on Genesis Framework · WordPress · Log in