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Rule 4:  Study the Work

21 June, 2015 by James Lawther 2 Comments

We all get paid for know how

  • Builders know how to build walls
  • Accountants know how to audit books
  • Dentists know how to fill teeth
  • Cooks know how to cook
  • Drivers know how to drive

We are all knowledge workers.  It is just that for some of us the knowledge is harder to gain than for others.  

A sweeping statement

The harder the knowledge is to come by the more challenging and interesting the work — and the more we get paid.

  • There are builders and there are stone masons
  • There are book keepers and there are international tax advisors
  • There are dentists and there are orthopaedic surgeons
  • There are short order cooks and there are Michelin Star chefs
  • There are mini cab drivers and there is a man who drives for the Queen

The more you study the work the more you understand it.

The more you understand the work the better you become at it.

The better you become at the work the more interesting it is.

Rule 4.  Study the work

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Filed Under: Blog, Operations Analysis Tagged With: best practice, gemba, knowledge worker

About the Author

James Lawther
James Lawther

James Lawther is a middle-aged, middle manager.

To reach this highly elevated position he has worked in numerous industries, from supermarket retailing to tax collecting.  He has had several operational roles, including running the night shift in a frozen pea packing factory and carrying out operational research for a credit card company.

As you can see from his C.V. he has either a wealth of experience or is incapable of holding down a job.  If the latter is true this post isn’t worth a minute of your attention.

Unfortunately, the only way to find out is to read it and decide for yourself.

www.squawkpoint.com/

Comments

  1. Annette Franz says

    20 July, 2015 at 3:42 am

    James,

    The more we put into it, the more we get out of it, right?

    Annette :-)

    Reply
  2. maz iqbal says

    20 July, 2015 at 11:11 pm

    Hello James,

    Does one generate know how (versus know what) by studying the work? Or does the know how come from doing the work and then reflecting on the doing of the work and the results that the work generates? Put differently, can the minicab driver ever study to become the guy that drives the Queen around?

    All the best
    maz

    Reply

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